Include OEM Procedures and Position Statements
The repair file should show which source the shop used to determine that a scan or calibration was required.
That source may be a vehicle-specific repair procedure, calibration instruction, service manual, collision bulletin, or OEM position statement.
I-CAR’s OEM Position Statements resource explains how manufacturer statements can help shops make informed repair decisions. However, a general position statement should not replace research into the procedure for the specific vehicle and repair operation.
I-CAR also compiles Pre- and Post-Repair System Scanning Statements from vehicle manufacturers. Shops can also use OEM1Stop to locate automakers’ repair-information websites, although registrations or subscriptions may be required.
When saving an OEM procedure, the file should identify the repair operation that triggered the requirement and the section that applies.
Document the Scan Results
The pre-repair scan establishes an electronic baseline. It may identify diagnostic trouble codes, communication problems, warning-light conditions, voltage-related codes, or systems requiring further investigation.
CCC Intelligent Solutions notes in Diagnostics: Where Collision Repair Evolution Meets the ADAS Revolution that diagnostic scans have become increasingly common as late-model vehicles have added more ADAS and electronic systems.
The scan report should be saved and reviewed, not simply generated. The repair plan should explain how relevant findings were addressed and identify any pre-existing or unresolved conditions.
Embedded codes can prevent a calibration from being completed. In that situation, the shop should stop, document the problem, obtain authorization for any additional diagnostics, and record the correction before attempting the calibration again.
After repairs and calibration, the post-scan should be compared with the pre-scan. The file should show which codes were corrected, whether new codes appeared, and whether unresolved issues remain.
It is also important to separate scanning from calibration. Clearing a diagnostic code or turning off a dashboard light does not mean the related camera, radar, or sensor has been calibrated successfully.
Save the Calibration Report and Setup Details
The calibration report should identify the vehicle, system calibrated, procedure performed, technician, date, tool used, and final result.
Where available, it should include the VIN, mileage, calibration type, software information, and whether the procedure passed or failed.
The file should also show that required prerequisites were checked. Depending on the vehicle, these may include tire pressure, ride height, fuel level, steering-wheel position, alignment, battery voltage, target placement, floor level, lighting, or bay conditions.
A standardized checklist can help technicians document these conditions consistently, but it should support the OEM procedure, not replace it.
Useful photos may include the damage area, dashboard warning lights, vehicle position, calibration frame, targets, measurement points, battery support, or sensor mounting area.
Shops may also photograph the license plate or another vehicle identifier, the dashboard, and the successful calibration result. Photos should be purposeful, labeled, and connected to the correct repair order.
Document Sublet Work
When calibration is outsourced, the collision repair facility should still obtain and review the complete documentation.
A sublet invoice may show that a charge occurred, but not which system was calibrated, what procedure was followed, or whether the calibration was successful.
The file should include the provider’s calibration report, scan documentation, invoice, completion status, and notes about unresolved conditions. Before closing the repair order, the shop should confirm that the VIN matches, the correct system was calibrated, and the report shows a successful result.
The documentation standard should be the same whether calibration is performed in-house or sublet. The repair file should still show why the procedure was required, what work was performed, and whether it was completed successfully.
Final QC: Prove the Vehicle Was Verified
Calibration completion should lead into final verification, not automatically into delivery.
Final quality control should confirm that the post-scan was reviewed, warning lights and system messages were addressed, and any required road test was completed.
The repair file should ultimately answer four questions:
- Was the correct vehicle and ADAS system identified?
- Was the applicable OEM procedure researched and followed?
- Was the required calibration completed successfully?
- Was the vehicle verified before delivery?
Better Documentation Builds a Better ADAS Process
ADAS documentation should not be treated as paperwork added after the repair. It is part of the repair itself.
A complete file shows why calibration was required, what the scans revealed, which OEM procedures were followed, how the vehicle was prepared, what system was calibrated, and how the vehicle was verified.
That record supports reimbursement, internal quality control, accountability, and a more defensible repair process.
When documentation becomes part of the workflow from intake through delivery, shops do more than create better repair files. They build a more consistent, repeatable, and professional ADAS calibration process.
Good documentation starts with the right equipment, training, and workflow. If you are reviewing your current calibration process—or considering bringing more ADAS work in-house, our team is happy to help you think through the next steps.
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